Reseller Control Panel Error "Could not complete search request. (#503: Service Unavailable)"

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Reseller Control Panel Error "Could not complete search request. (#503: Service Unavailable)"

Oct 6, 08:04 UTC
Resolved - Thank you for your patience. We have now identified and resolved the error. All systems are now working as expected.
Incident Start Time: 10-06-2021 07:33:00 UTC
Incident Start Time:10-06-2021 07:41 UTC
Total Duration: 8 minutes

Oct 6, 07:33 UTC
Investigating - Some resellers may experience the following error when clicking the "Domains" link in the reseller panel at manage.opensrs.com.
"Could not complete search request. (#503: Service Unavailable)" resulting searches come back with no results.

We appreciate your patience as we investigate this issue.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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