Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Reseller Control Panel Error “There was an error communicating with the server”
Oct 8, 04:35 UTC
Resolved - The engineering team has identified and resolved the issue.
All systems are now working as expected.
Incident Start Time: 10-08-2021 2:53:00 UTC
Incident End Time:10-08-2021 04:23:00 UTC
Total Duration:2 hours 30 minutes
Oct 8, 03:12 UTC
Investigating - Some resellers may experience an issue with accessing and managing the reseller control panel located at manage.opensrs.com.
The error displayed is “There was an error communicating with the server”
Thank you for your patience as we investigate this issue
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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