Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Reseller Control Panel Errors
Sep 25, 06:47 UTC
Resolved - The issue is resolved, and the Reseller Control Panel's Domains, Trust tabs plus the Admin Panel and Tucows.com are now operating as usual.
Incident Start Time: 09-25-2020 04:48:00 UTC
Incident End Time: 09-25-2020 06:13:00 UTC
Total Duration: 1 hour and 25 minutes
Sep 25, 05:43 UTC
Update - Our engineering team is continuing to work on this interface issue, which should solve the access issues on the Domains and Trust Panels in the Reseller Control Panels. We will keep you informed of any updates as they occur.
Sep 25, 05:13 UTC
Investigating - We are currently experiencing an incident that is impacting the Reseller Control Panel's Domains, Trust tabs (plus Admin Panel, Tucows.com). Where resellers may experience an error such as "Could not complete search request. (#503: Service Unavailable)" Our engineering team is working on on resolving the issue and we will update you as soon as possible. We appreciate your patience.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.