Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Resellers with 2 Factor authentication (SMS) getting an error when logging into the reseller control panel
Apr 9, 01:10 UTC
Resolved - The issue has been resolved and SMS 2FA is operational.
Incident Start Time: 04-08-2021 20:10:00
Incident End Time: 04-09-2021 00:55:00
Total Duration: 4 hours and 45 minute
Apr 8, 22:45 UTC
Update - Our engineering team is working with the messaging provider to investigate this issue further. We will provide updates as necessary.
Apr 8, 21:49 UTC
Investigating - We are currently investigating this issue.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.