Retroincident – Domain Authentication Endpoint failures

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jun 11, 18:00 PDT
Resolved - Starting around 8pm PST on June 11th, we started seeing an elevated number of 500 errors affecting sender authentication endpoints (such as validating domains and records), but these were not related to mail sending API requests.

Changes are being reverted and no further issues should be seen from now on and moving forward.

Interested in using SendGrid as your outgoing email strategy? Take advantage of our Cloud Website Hosting and our WordPress Website Hosting that are already fully integrated and configured to send using their global network. Interested in cPanel Anti-Spam Email Protection? if you're an Email administrator, that solution is for you.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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