Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Sectigo SSL Certificate Validation Issue
Sep 21, 05:38 UTC
Resolved - Our team has identified the issue and has deployed a fix to resolve the issue. Services should resume as normal.
Incident Start Time: 09-21-2021 00:00 AM UTC
Incident End Time: 09-21-2021 5:17 AM UTC
Incident Duration: 5 hours 17 minutes
Sep 21, 04:31 UTC
Update - Our engineering team is continuing to look into this issue.
Next Update: Within 60 minutes
Sep 21, 03:48 UTC
Update - Our team is aware of this issue and has reached out to Sectigo for an update.
Sep 21, 00:00 UTC
Investigating - We are experiencing degradation of service.
Users may be unable to authenticate/validate Sectigo/COMODO SSL certificates at this time
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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