SendGrid Accounts with Dedicated IPs found sending out Shared IP Pools

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Apr 8, 07:58 PDT
Resolved - Our engineers have investigated and resolved the issues with SendGrid accounts that showed mail sent from an IP other than the Dedicated IP on the account which was utilizing the Automated Warm up feature. This issue was confirmed resolved at 5pm PST on Thursday April 7th. Customers may have experienced mail sends where an IP outside of the Dedicated IP was utilized. The issue has been resolved and all impacted services are operating normally.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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