Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Jun 6, 21:29 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with accessing the support portal has been resolved. All services are now operating normally at this time.
Jun 6, 21:01 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Jun 6, 20:58 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 6, 19:59 PDT
Investigating - Starting around 6 PM PST on 06-06-2023, our engineers began investigating an issue with accessing the support portal. Users may experience errors when trying to contact support from the portal. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.