Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: .SG Lookups Failing
Oct 5, 19:23 UTC
Resolved - Our engineering team made a configuration change that has resolved the issue. We have confirmed .SG lookups are working as expected now.
Incident Start Time: 10-05-2021 14:14:00 UTC
Incident End Time: 10-05-2021 16:03:00 UTC
Total Duration: 1 hr, 49 min
Oct 5, 17:03 UTC
Update - Our engineering team has confirmed that this issue is intermittent and are still investigating the root cause.
Oct 5, 15:11 UTC
Investigating - We are currently having connection issue with the .SG registry that is impacting registration lookups. Our engineering team is investigating and we will provide updates as they become available.
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