.SG Lookups Failing

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: .SG Lookups Failing

Oct 5, 19:23 UTC
Resolved - Our engineering team made a configuration change that has resolved the issue. We have confirmed .SG lookups are working as expected now.

Incident Start Time: 10-05-2021 14:14:00 UTC
Incident End Time: 10-05-2021 16:03:00 UTC
Total Duration: 1 hr, 49 min

Oct 5, 17:03 UTC
Update - Our engineering team has confirmed that this issue is intermittent and are still investigating the root cause.

Oct 5, 15:11 UTC
Investigating - We are currently having connection issue with the .SG registry that is impacting registration lookups. Our engineering team is investigating and we will provide updates as they become available.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

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