SGNIC registry connection

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: SGNIC registry connection

Oct 4, 01:40 UTC
Resolved - All the services to the registry have been restored and functioning without any further issues. We will follow up with the registry to find out the root cause of the issue, and further updates will be provided through the incident report.

Incident Start Time: 10-03-2020 22:00:00 UTC
Incident End Time: 10-04-2020 01:22:00 UTC
Total Duration: 3 hours 22 minutes

Oct 3, 23:02 UTC
Update - We are continuing to investigate this issue.

Oct 3, 22:48 UTC
Investigating - SGNIC had a scheduled maintenance window from 12:00 PM to 6:00 PM EST which has ended. At this time OpenSRS connections to the .SG TLD remains down. We have reached out to the registry to determine what has occurred.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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