Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: .shop .tokyo .nagoya .yokohama TLDs Issue
Jun 2, 10:39 UTC
Resolved - Connection to the registry GMO has been restored and services have returned to operational status. Thank you for your patience as we worked to solve this.
Incident Start Time: 05-31-2022 15:10:00
Incident End Time: 06-02-2022 08:10:00
Total Duration: 40 hours and 50 minutes
Jun 1, 19:41 UTC
Identified - We have provided the required information to the registry and awaiting their response. Further details will be provided once we have them available
Jun 1, 13:20 UTC
Update - We are yet to receive a response from the registry and have sent another email to follow up on this issue. Further details will be provided once we have them available.
May 31, 18:02 UTC
Investigating - Our engineers are investigating an issue impacting the .shop .tokyo .nagoya .yokohama TLDs. Customers will experience issues registering new and renewing existing domains for .shop .tokyo .nagoya .yokohama TLDs. Existing domains will continue to resolve normally.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
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