Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Support Chat
Sep 21, 17:36 UTC
Resolved - This matter has been resolved and chat support is operational.
Incident Start Time: 09-21-2020 16:09:00 UTC
Incident End Time: 09-21-2020 17:20:00 UTC
Total Duration: 1 hour and 11 minutes
Sep 21, 17:03 UTC
Monitoring - We’re seeing improvements in users’ ability to access Chat. We’ll continue to monitor the situation and provide updates.
Sep 21, 16:53 UTC
Investigating - OpenSRS chat support may not be available at the moment.
Please reach out to us directly via phone or email.
Our apologies for the inconvenience.
Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.
Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.