Support Helpdesk and Chat Availability Issues

CloudFlare Partners Original incident notification from Cloudflare
CloudFlare can be integrated into all of our services, due to this integration reviewing all incidents and maintenances are an important part of troubleshooting, adding an additional layer or protection and complexity.

Aug 14, 12:18 UTC
Resolved - This incident has been resolved.

Aug 14, 12:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 14, 11:49 UTC
Investigating - Our helpdesk is currently experiencing issues, and as such customers might encounter errors while submitting tickets. Responses on customer inquiries may be delayed during this time.

Additionally, Business and Enterprise customers may encounter errors when opening Live Chats.

Enterprise Customers can still reach us via the emergency telephone line.

Interested in activating CloudFlare as part of your service with us? Read about our long standing partnership as a CloudFlare Optimized Hosting Partner.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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