Technical Incident – Delays in User Signups and Account Changes

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Oct 15, 14:46 PDT
Resolved - Our engineers have validated that the issue has been resolved and delayed events are now caught up. We sincerely apologize for the inconvenience and thank you for your patience.

Oct 15, 14:22 PDT
Monitoring - As of 1:20PM MT, users may have noticed delays when attempting to sign up, make account changes, or upgrade/downgrade their plan. Our engineers have since mitigated this issue and are monitoring our systems. We will provide an update when we confirm the issue has been fully resolved. We appreciate your patience and apologize for any inconvenience this may have caused.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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