Technical Incident – Errors on some .xml endpoints

Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 16, 17:41 PDT
Resolved - Our engineers have confirmed the fix resolved “5xx” errors on xml endpoints. We apologize for any inconvenience this may have caused and thank you for your patience. Please reach out to our Support team at https://support.sendgrid.com with any questions.

Jul 16, 17:10 PDT
Monitoring - Our Operations team has identified and mitigated an issue where “5xx” errors were affecting a subset of xml endpoints. We are currently monitoring the fix and will provide updates as they become available. We sincerely apologize for any inconvenience this may have caused. Please reach out to our Support team at https://support.sendgrid.com with any questions.

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