Technical Incident – Global Stats Delay

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Jul 8, 02:56 PDT
Resolved - Our engineers have confirmed the issue is resolved. All Global Stats that were delayed have been fully dequeued. We apologize for any inconvenience this may have caused and thank you for your patience. Please reach out to our Support team at with any questions.

Jul 8, 00:12 PDT
Identified - Our engineers have identified the issue and are working toward a fix. We will provide additional updates as they become available. Thank you for your patience and please contact our Support team at if you have any questions

Jul 7, 21:45 PDT
Investigating - Starting around 10:10pm MT, engineers identified an issue where Global Stats are delayed by 4-5 hours for a subset of customers. Our engineers are currently investigating the issue and we will provide additional updates as information becomes available. We sincerely apologize for the inconvenience. Please reach out to our Support team at with any questions.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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