Technical Incident: New Marketing Campaigns Delayed Engagement Data

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

May 7, 10:44 PDT
Resolved - Our Operations team has resolved delays in updating New Marketing Campaigns contact engagement data. These delays started yesterday at approximately 5:40pm MT and were fully caught up this morning by 11:10am MT. Additionally, Single Sends and Automation sends may not have made use of segment updates performed during the duration of this issue. We greatly appreciate your patience and apologize for any inconvenience. Please contact our support team with any questions:

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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