Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Test Environment Reseller Control Panel Login Error
Oct 18, 18:39 UTC
Resolved - The engineering team has confirmed that this issue is not reproducible in our production environment. The team will continue to investigate the issue in the PTE environment.
Incident Start Time: 10-18-2021 07:36:00
Incident End Time:10-18-2021 20:00:00
Total Duration:12 hours 24 minutes
Oct 18, 11:46 UTC
Identified - Our Dev team have isolated the issue with logging into the Control Panel (manage.test.opensrs.com) within the test environment.
Further details to come
Oct 18, 11:13 UTC
Update - Our dev team continues to investigate this issue at this time. Further details will be provided once available.
Oct 18, 08:19 UTC
Investigating - We are experiencing intermittent login failures with logging into the Control Panel (manage.test.opensrs.com) within the test environment.
Resellers may experience the following error: "There was an error communicating with the server, please try again"
Next Update: Within 60 minutes
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