Test Environment Reseller Control Panel Login Error

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Test Environment Reseller Control Panel Login Error

Oct 18, 18:39 UTC
Resolved - The engineering team has confirmed that this issue is not reproducible in our production environment. The team will continue to investigate the issue in the PTE environment.

Incident Start Time: 10-18-2021 07:36:00
Incident End Time:10-18-2021 20:00:00
Total Duration:12 hours 24 minutes

Oct 18, 11:46 UTC
Identified - Our Dev team have isolated the issue with logging into the Control Panel (manage.test.opensrs.com) within the test environment.

Further details to come

Oct 18, 11:13 UTC
Update - Our dev team continues to investigate this issue at this time. Further details will be provided once available.

Oct 18, 08:19 UTC
Investigating - We are experiencing intermittent login failures with logging into the Control Panel (manage.test.opensrs.com) within the test environment.

Resellers may experience the following error: "There was an error communicating with the server, please try again"

Next Update: Within 60 minutes

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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