Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.
Affected Service: Trustwave SSL orders are failing intermittently
Feb 14, 16:03 UTC
Resolved - This incident has been resolved. Trustwave orders may now be completed.
Incident Start Time: 02-11-2022 17:09:00
Incident End Time: 02-14-2022 15:30:00
Total Duration: 3 days, 9 hours, and 19 minutes.
Feb 14, 14:38 UTC
Update - This issue is still under investigation with our vendor Trustwave, we will provide updates as soon as new information is given.
Feb 12, 05:23 UTC
Identified - Trustwave has confirmed they have escalated the problem to their engineering team and we are awaiting further update from the supplier.
Feb 11, 05:58 UTC
Investigating - We have confirmed an interruption to the SSL provider Trustwave and orders are failing intermittently. We have reached out to Trustwave in order to resolve the partial outage.
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