Unable to Access IP Access Management within SendGrid UI
Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Jun 25, 16:16 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with IP Access Management within the SendGrid Account UI has been resolved. All services are now operating normally at this time.
Jun 25, 15:14 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in one hour or as soon as more information becomes available.
Jun 25, 14:59 PDT
Update - Our engineers continue to investigate an issue with IP Access Management within the SendGrid Account UI. We will provide another update in one hour or as soon as more information becomes available.
Jun 25, 13:59 PDT
Update - Our engineers continue to investigate an issue with IP Access Management within the SendGrid Account UI. We will provide another update in one hour or as soon as more information becomes available.
Jun 25, 12:59 PDT
Investigating - Starting around 12:40PM PDT on June 25, 2024, our engineers began investigating an issue with IP Access Management within the SendGrid Account UI. Users may experience issues with access IP Access Management within the SendGrid UI receiving an error we encountered an error: “We’re sorry, we were unable to load the page”, but will be able to access it via API. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.