Unable to load Domains tab in the Reseller Control Panel

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Unable to load Domains tab in the Reseller Control Panel

Jan 26, 22:06 UTC
Resolved - Our engineers have pushed a fix to the platform resolving the issue. We can confirm this to no longer be an issue.

Start time: 18:59:00 UTC
End time: 21:55:00 UTC

2 hours 56 minutes

Jan 26, 21:57 UTC
Identified - We found the problem and are working on a fix. It should be fixed shortly.

Jan 26, 20:35 UTC
Update - A fix for this control panel issue is being tested as we continue our investigation.

Next Update: Within 60 minutes

Jan 26, 19:30 UTC
Investigating - We are currently experiencing an issue with the reseller control panel domains tab not loading. Our engineers have been engaged and we are currently investigating the issue.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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