Unable to upload contacts into Marketing Campaigns

Sendgrid Outgoing Mail Gateway Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.

Sep 26, 04:49 PDT
Resolved - Our engineers have monitored the fix and confirmed the issue with upload of Marketing Campaign Contacts has been resolved.
All systems are operating as expected at this time.

Sep 26, 02:25 PDT
Update - We are continuing to monitor the results of the fix.

Sep 26, 01:29 PDT
Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.

Sep 26, 01:19 PDT
Investigating - Starting around 11:13 PM PT on September 26th, our engineers began investigating an issue with Marketing Campaigns. Contacts are being uploaded but they are not getting processed. Users may experience a delay on uploading the contacts . This does not impact mail send. We will provide another update in 1hour or as soon as more information becomes available.

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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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