Updates failing for domains of TLDs such as ( at, ch, de, fr )

Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: Updates failing for domains of TLDs such as ( at, ch, de, fr )

Jun 21, 12:54 UTC
Resolved - The issue has been resolved. Customers will now be able to process and submit orders.

Incident Start Time: 06-20-2023 17:33:00 UTC
Incident End Time: 06-21-2023 12:21:00 UTC
Total Duration:18 hours, 48 minutes

Jun 21, 11:01 UTC
Investigating - We are currently experiencing an incident that is impacting Domains. All orders from OSRS to to our ccTLD side involving contacts are currently failing. This impacts registrations, transfers and partial updates for domains of TLDs such as ( at, ch, de, fr ) to list the most important ones, our engineers are investigating and we will provide an update soon.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

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