"View in Browser" Link in Automations and Single Sends not Functioning
Original incident notification from SendGrid
These maintenances affect outgoing email on the Zenith Media Canada Network of servers, all outgoing email unless configured by the client to do otherwise rely on the smart host gateway of SendGrid.
Mar 10, 12:02 PST
Resolved - This incident has been resolved.
Mar 10, 12:00 PST
Update - Our engineers have monitored the fix and confirmed that issues with "View in Browser" links have been resolved. All systems are now operating as expected.
Mar 10, 11:32 PST
Monitoring - A fix has been implemented and we will continue to monitor system performance. Customers using "View in Browser" links within New Marketing Campaigns should now see those links resolving as expected. We will provide an update within an hour or sooner if more information is available.
Mar 10, 10:32 PST
Identified - The issue regarding the "View in Browser" link in emails sent through New Marketing Campaigns while Click Tracking is enabled has been identified and we are currently working toward implementing a fix. We will provide an update within the hour with more information.
Mar 10, 09:38 PST
Update - We are continuing to investigate reports that the "View in Browser" link in emails sent through New Marketing Campaigns while Click Tracking is enabled are not functioning. We will provide an update within an hour with more information.
Mar 10, 08:31 PST
Investigating - At 7:46 AM Pacific Time our engineers began investigating reports that the "View in Browser" link in emails sent through New Marketing Campaigns while Click Tracking is enabled are not functioning. We will provide an update within an hour with more information.
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Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.