ZACR Registry connection issues.

OpenSRS Partnership Original incident notification from OpenSRS
These notifications affect registration, transfer or renewal of domain names, SSL certificates and enterprise email clients.

Affected Service: ZACR Registry connection issues.

Nov 7, 08:49 UTC
Resolved - This incident has now been resolved. All services are back up and running as normal.

Incident Start Time: 11-07-2023 07:41:00 UTC
Incident End Time:11-07-2023 08:10:10 UTC
Total Duration:29 minute

Nov 7, 08:28 UTC
Update - We are continuing to monitor for any further issues.

Nov 7, 08:28 UTC
Monitoring - All the connections are now up since of 08:10UTC. We will continue in a monitoring status until we hear back from the registry.

Nov 7, 08:07 UTC
Investigating - We are currently experiencing an incident that is impacting Domains, (OpenSRS). We are experiencing connection issues with the ZACR registry and reaching out to the registry to determine the root cause of the outage.
We will provide an update once we know more.

Client Impact: Customers may not be able to register/renew or manage ZACR domains such as .capetown, .joburg .coza .africa and .durban.

Visit our product pages for details and methods of registration, transfer and renewal of your Domain name, SSL Certificate or Enterprise Email Service.

Have an issue thats being affected by this maintenance? Open a Ticket and we can help you find a solution.

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